Smartschool, a digital platform used by many Flemish schools, has reported system failures as the first day of Flemish schools’ ‘cooling-off week’ for education sees three times as many users logging on as during lockdown.Despite having taken extra measures to prepare for the expected overload during this week, as children are not physically going to school for the week before the Carnival holidays to reduce school-related mobility for a total of two weeks, the online learning platform’s users reported many issues on Monday morning.As part of its preparations for this ‘cooling-off week’, during which there is an influx in students receiving distance education, Smartschool invested an ‘additional €250,000 to scale up the systems, according to the company’s president.Most reported issues regarded the general activities of the system, including the uploading of materials by teachers, or the downloading of tasks by students.
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